OVIO offers Broadband
internet, IP TV, Fixed telephone communication services (“Service/Services”),
which are developed using innovative telecommunication technologies.
Our Privacy Policy applies to all visitors,
users, and others who access the Service (each, a "User", “you”,
“your”).
This Privacy Policy governs the manner in
which a collects, uses, maintains and discloses information collected from
Users of the www.ovio.am website ("Site").
This privacy policy applies to the Site and
all products, Services and any applications made available by OVIO .
This Privacy Policy affect your legal rights
and obligations. If you do not agree to be bound by all of the terms of this
Privacy Policy, do not access or use the Service.
There may be times when we offer a special
feature that has its own terms and conditions that apply in addition to this
Privacy Policy. In those cases, the terms specific to the special feature
control to the extent there is a conflict with this Privacy Policy.
Personal identification information
We may collect personal identification
information from Users in a variety of ways, including, but not limited to,
when Users visit our Site, respond to a survey, fill out a form, and in
connection with other activities, services, features or resources we make
available on our Site. Users may be asked for, as appropriate, name, email
address. Users may, however, visit our Site anonymously. We will collect
personal identification information from Users only if they voluntarily submit
such information to us. Users can always refuse to supply personally
identification information, except that it may prevent them from engaging in
certain Site related activities.
Non-personal identification information
OVIO may
collect non-personal identification information about Users whenever they
interact with our Site. Non-personal identification information may include the
browser name, the type of computer and technical information about Users means
of connection to our Site, such as the operating system and the Internet
service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to
enhance User experience. User's web browser places cookies on their hard drive
for record-keeping purposes and sometimes to track information about them. User
may choose to set their web browser to refuse cookies, or to alert you when
cookies are being sent. If they do so, note that some parts of the Site may not
function properly.
How we use collected information
We may collect and use Users personal
information for the following purposes:
- To improve customer Service
Information you provide helps us respond to your customer Service requests
and support needs more efficiently.
- To personalize User experience
We may use information in the aggregate to understand how our Users as a
group use the Services and resources provided on our Site.
How we protect Users’ information
We adopt appropriate data collection, storage
and processing practices and security measures to protect against unauthorized
access, alteration, disclosure or destruction of your personal information,
username, password, transaction information and data stored on our Site.
Sharing Users’ personal information
We do not sell, trade, or rent Users personal
identification information to others. We may share generic aggregated
demographic information not linked to any personal identification information
regarding visitors and Users with our business partners, trusted affiliates and
advertisers for the purposes outlined above.
Interaction with social networks
For members located in certain countries, if
you connect your OVIO IPTV account or
TVRT.AM account to Facebook or Odnoklassniki we will access information about
you and your Facebook or Odnoklassniki friends on an on-going basis, unless you
disconnect. We will import, use, disclose and retain this information to, among
other things, customize and improve the OVIO Service
for you, your friends and others. In addition, by connecting your OVIO IPTV account or TVRT.AM account to
Facebook or Odnoklassniki, we will automatically post your activity to Facebook
or Odnoklassniki including what you published from devices. At present, we
offer you options of sharing information about the films, programs or channels
you published by using the “like/don’t like” feature which is available on most
devices. Your friends and others who have access to view information about you
on Facebook or Odnoklassniki will also be able to see (on Facebook or
Odnoklassniki) that you're a OVIO member
as well as what titles of films and programs you've published, and other
information about your use of the OVIO Service.
You’ll also be able to see similar information about your Facebook or
Odnoklassniki friends who are connected with OVIO . Please
note that Facebook and Odnoklassniki will import, use and retain this
information. See Facebook's and Odnoklassniki’s privacy policies for details,
including how they treat information. You can disconnect from sharing future
information by visiting "Settings" menu of your IPTV app. You may
also control how certain information is shared in your Privacy Settings on
Facebook or Odnoklassniki. Please note that your privacy settings on Facebook
or Odnoklassniki do not control information disclosure on OVIO . As a result, if you choose to connect your
Facebook or Odnoklassniki and OVIO accounts
and enable sharing, then all of your Facebook or Odnoklassniki friends who are
also connected will be able to see your OVIO activity
when they use OVIO , unless you choose to
hide a specific title. We, Facebook and Odnoklassniki are continually making
changes and improvements to this feature, and therefore the available features
and information that are shared may change from time to time. These changes may
take place without notice to you and may not be described here or in
the Terms of Use.
The protection of Intellectual property and
Copy Rights
We respect other people's rights, and expect
you to do the same.
We provide you with tools to help you protect your intellectual property rights
and Copy Rights.
If you repeatedly infringe other people's intellectual property rights or/and
Copy Rights, we will disable your account when appropriate.
Children’s Privacy
OVIO does
not knowingly collect or solicit any information from anyone under the age of
18 or knowingly allow such persons to register for the Service. The Service and
its content are not directed at children under the age of 18. In the event that
we learn that we have collected personal information from a child under age 18
without parental consent, we will delete that information as quickly as
possible. If you believe that we might have any information from or about a
child under 18, please contact us.
Governing law & Jurisdiction
By visiting Site you agree that all issues
related to its use and visit this page are regulated by the laws of Republic of
Armenia. The emerged disputes are resolved by the commission consisting of two
representatives from each Party. In case of failure to come to an agreement the
disputes are resolved in accordance with the procedure stipulated by the RA
legislation.
Your acceptance of these terms
By using this Site, you signify your
acceptance of this policy. If you do not agree to this policy, please do not
use our Site or application. Your continued use of the Site following the
posting of changes to this policy will be deemed your acceptance of those
changes.
Contacting us
If you have any questions about this Privacy
Policy, the practices of Site, or your dealings with Site, please contact us
at:
+374 60 464646
Changes to this Privacy policy
OVIO has
the discretion to update this privacy policy at any time. When we do, we will
revise the updated date at the bottom of this page. We encourage Users to
frequently check this page for any changes to stay informed about how we are
helping to protect the personal information we collect. You acknowledge and
agree that it is your responsibility to review this privacy policy periodically
and become aware of modifications. Your continued use of OVIO or the Service after any modification
to this Privacy Policy will constitute your acceptance of such modification.
Contacts
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